Product support

Find the answer. Escalate the exception.

Documentation, release information, system checks, and direct support for administrators and operators.

Documentation

Installation, administration, user workflows, integrations, upgrades, and troubleshooting.

Browse documentation

Release notes

Review changes, migrations, fixes, known limitations, and upgrade guidance.

View releases

Open a support request

Contact support with the affected module, error message, version, and reproduction steps.

support@mccartneysystems.com

Security

Review product controls and report suspected security issues through the appropriate channel.

Security overview
BEFORE OPENING A TICKET

Include enough context to reproduce the problem.

  1. FieldWarden version or release package
  2. Page, route, worker, or integration involved
  3. Exact error message and relevant log entry
  4. Steps that caused the problem
  5. Recent deployment, migration, or configuration changes
  6. Expected result and actual result
SUPPORT LIFECYCLE

Pre-1.0 support is release-aware.

Until general availability, support and documentation may focus on the current supported release rather than maintaining indefinite compatibility with early development builds.